27bd Terms and Conditions

Introduction and Consent

27bd is an online gaming and sports betting platform operated for users in Bangladesh. By visiting this website or using any service of 27bd, you are considered to have agreed to all the terms and conditions described below.

This document forms a legally binding agreement between the 27bd platform and its users. If you do not agree with these terms, please refrain from using this platform.

27bd reserves the right to change its terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore recommended that you review this page regularly.

Eligibility and Registration

2.1 Age Requirement

To register with 27bd and use any of its services, a user must be at least 21 years of age. Failure to provide required documents for age verification when requested may result in the account being suspended or closed.

2.2 Registration Conditions

• Each person may open only one account.
• All information provided at the time of registration must be true, accurate and complete.
• Only one account may be opened with a single mobile number or email address.
• 27bd must be notified immediately of any changes to registered information.
• Operating multiple accounts is strictly prohibited and will result in account cancellation.

2.3 Identity Verification (KYC)

In the interest of security and fair play, 27bd reserves the right to verify a user's identity at any time. A national identity card, passport or other acceptable government-issued document may be required for verification.

Account Management

3.1 Account Security

It is your sole responsibility to keep your account password and login details completely confidential. You are fully responsible for all activities carried out under your account. Sharing login details with anyone else is strictly prohibited.

3.2 Account Usage Policy

• Accounts may not be transferred or sold to a third party.
• Accounts may not be used to place bets on behalf of another person.
• Any suspicious activity or unauthorized access to your account must be reported to our support team immediately.
• Accounts that remain inactive for an extended period may be suspended in accordance with 27bd's policies.

Deposits and Withdrawals

4.1 Deposit Rules

Deposits on 27bd are currently accepted via bKash, Nagad and Rocket. The minimum deposit amount is ৳200 (for each method). The registered mobile number must be used when making a deposit.

• The minimum deposit amount is ৳200.
• Deposits must be made only from a payment account registered in your own name.
• Deposits from third-party payment accounts are prohibited.
• For any deposit-related issues, keep the transaction reference number for your records.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. The standard withdrawal processing time is 10–45 minutes. Withdrawals can only be made to the payment method used at the time of deposit.

• The minimum withdrawal amount is ৳1,000.
• Withdrawal processing time is 10–45 minutes.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be restricted if the wagering requirements of an active bonus have not been met.
• 27bd reserves the right to carry out additional verification to prevent money laundering.

Bonuses and Promotions

5.1 Welcome Bonus

27bd offers new members a 200% bonus on their first deposit, up to a maximum of ৳15,000. A 20x wagering requirement must be met before this bonus can be withdrawn.

5.2 Bonus Usage Conditions

• Each bonus offer has its own validity period and terms and conditions.
• A bonus cannot be claimed by the same person using multiple accounts.
• Bonuses may only be used on eligible games; certain games may not contribute to wagering requirements.
• Bonuses cannot be transferred directly to another user.
• 27bd reserves the right to cancel any bonus if evidence of misuse is found.
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited.

5.3 VIP Program

27bd's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each tier. 27bd reserves the right to change VIP benefits and conditions.

Betting and Gaming Rules

6.1 General Betting Policy

Once any bet on 27bd is finalised, it cannot be changed or cancelled. The outcome of all bets depends on the official result of the relevant game or event.

• Bets placed due to a technical error may be considered void.
• Odds in live betting may change at any time.
• If a match or event is cancelled, the bet amount will be refunded.
• In the event of a dispute over a score or result, 27bd's decision is final.

6.2 Game Fairness

27bd sources games only from reputable game providers and is committed to ensuring fair play. The outcome of all games is determined through Random Number Generator (RNG) technology.

Prohibited Activities

Participation in any of the activities listed below will result in immediate account closure and any funds held may be forfeited:

• Any fraudulent or deceptive activity.
• Bonus abuse or system exploitation.
• Operating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Using any software, bot or automated method to gain an unfair advantage.
• Misconduct or threats directed at 27bd staff.
• Providing false or misleading information on an account.
• Conducting transactions using another person's payment account.

Privacy and Data Protection

27bd places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data secure.

• Personal information is used solely for the purpose of providing services and ensuring security.
• Information is not sold to third parties.
• Information may be provided to authorities when required by law.
• Users may view and correct their own information.

For more details, please read our Privacy Policy.

Responsible Gaming

27bd believes in responsible gaming. Gaming should be a form of entertainment — not a way to solve financial problems.

• Users may set their own deposit and betting limits.
• Accounts can be closed for a set period through the self-exclusion feature.
• If signs of problem gaming appear, please contact our support team.
• Minors are not permitted to use this platform.

To learn more about responsible gaming, visit our Responsible Gaming page.

Limitation of Liability

27bd does not accept responsibility for the following:

• Losses caused by internet disconnection or technical errors.
• Unauthorized access to an account due to the user's own negligence.
• Issues relating to third-party services (payment gateways, telecommunications).
• Indirect or incidental damages.

In any circumstances, 27bd's total liability will be limited to the amount of the relevant transaction made by the user.

Account Closure

11.1 Closure by the User

Any user may voluntarily close their account. In this case, the remaining balance will be withdrawable, however any active bonuses will be cancelled.

11.2 Closure by 27bd

In cases of rule violations, fraud, or suspicious activity, 27bd reserves the right to close an account without prior notice. In such circumstances, any bonus funds held in the account may be forfeited.

• There is an option to appeal the account closure.
• Contact [email protected] to submit an appeal.
• The account may be temporarily suspended while an investigation is ongoing.

Amendments & Updates

27bd reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of 27bd after any changes will be considered as acceptance of the new terms and conditions. It is therefore recommended to visit this page regularly.

For any questions regarding these terms and conditions, please visit our FAQ page or contact us at [email protected].